![]() instead of just listing down the problems with the process, the Starfish exercise encourages workers to think beyond traditional perspectives and truly understand where they went wrong. There are numerous levels of activities that go into getting something done and it is very important to get to the root of the issues. The Starfish exercise is a method developed to do just that and to get to the root of the problem.īetter known as the Starfish retrospective, this technique was developed by Patrick Kua with the intention of helping teams carrying out a job better understand what they did wrong and how they can make things better. Along with solving problems, what this does is it encourages employees to work better and boosts their morale, resulting in an overall motivated workforce. This is why communication with the lower staff is so important. The top level managers that give orders for a certain task to be completed are usually not the ones carrying it out. Sometimes, however, it is just not as simple. ![]() There are several ups and downs in the whole process and it is the job of the top level managers to figure out what went wrong and how it can be prevented in the future. ![]() There are many times during business operations when things don’t go as planned.
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